Vacation Rental Short Term Agreement
1. Property
The property is fully furnished and includes essential kitchen and bathroom amenities. The property is located in the Jaco Beach, Costa Rica area, with the specific address provided in your reservation.
2. Occupancy Limit
The maximum occupancy of the property, including the guest, all members of the rental party (adults and children, excluding infants), and any day visitors, is 4 total.
Day visitors must leave the property by 9 PM.
All visitors must register with security at least 4 hours in advance and present a valid photo ID.
All guests are required to wear wristbands. A replacement fee will apply for any lost wristbands. Please contact the host for more information if required.
3. Rental Period & Check-In
The property will be available for guest check-in starting at 3:00 PM on the arrival date and must be vacated by 11:00 AM on the departure date unless prior arrangements have been made.
4. Keys & Access Codes
The owner will provide the guest with the combination to the key lockbox located near the front door or the access code for the keyless entry. Guests are not permitted to duplicate keys. Failure to return keys will result in the cost of a new lock set being charged to the guest.
5. Gym Equipment Use
For your safety and the care of the property, please observe the following rules:
• Use all gym equipment responsibly and at your own risk.
• Do not use the gym if you are wet from the swimming pool—please dry off completely before entering to avoid slips and equipment damage.
• Children under 16 are not allowed to use the equipment without adult supervision.
• Please wipe down machines after use with the provided cleaning supplies.
• Report any malfunctioning or damaged equipment immediately.
• Misuse or rough handling of the equipment may result in additional charges.
6. Rental Rules & Restrictions
The Guest agrees to abide by the following restrictions upon placing their reservation:
Respect the Property: Please leave the property in the same condition as when you arrived. Any damages will be assessed after your stay, and repair or replacement costs will be the guest’s responsibility.
Acts of Discrimination or Harassment: All guests are expected to treat each other and staff with respect and fairness. Any form of discrimination, including but not limited to race, color, religion, gender, national origin, disability, or sexual orientation, is strictly prohibited. Acts of harassment,
intimidation, or exclusion based on these or any other protected characteristics will not be tolerated. Violations of this rule may result in immediate removal from the property without refund, potential reporting to local authorities, and/or have fines imposed.
Gratuities: Tips for support staff are greatly appreciated and help support the local community. Gratuities for security guards are also welcomed as a gesture of appreciation for their service.
Balcony Use: Please do not hang towels, clothes, rugs, or any other items on balcony railings, patio chairs, or walls. This helps maintain the appearance of the property and ensures the safety and comfort of all guests. Wet items can be placed on shower hooks, or towel bars. Do not lean or place pressure on the glass wall. Children must be supervised at all times on the balcony.
Elevators: Please do not block the elevator doors. This ensures smooth operation and accessibility for all guests and residents.
Pets: No pets or emotional support animals are allowed on the premises. As these are privately owned properties, HOA bylaws do not accommodate service animals.
Water Stains Prevention: Please do not place wet swimsuits, towels, or clothing on the living room couch, chairs, or beds. To prevent water stains and damage, wet items should be placed on designated drying racks, shower hooks, or towel bars.
Laundry Care: Please empty sand from clothing and towels before using the washer or dryer to prevent damage to the machines. Hang wet swimsuits and clothes on the drying rack in the laundry room or in the bathrooms. To help keep the property clean, use the showers located by the pools to rinse off before returning to the unit.
Parking: One parking spot is available for free in designated areas. If you require an additional parking space, please contact us in advance to make arrangements.
Noise Levels: Please be respectful of neighbors in this family-friendly complex by keeping music and noise levels low, especially on your balcony.
Music with obscene lyrics is not allowed anywhere in the complex, regardless of language.
Speakers are prohibited around the pool and in common areas—please use headphones in these spaces.
Security may impose fines for noise violations or other infractions.
Thank you for helping maintain a peaceful and enjoyable environment for all guests and residents.
Energy Conservation: Costa Rica is an eco-friendly country, and we encourage energy conservation. Please turn off the A/C when opening sliding doors or windows. To maximize cooling efficiency, keep bedroom doors closed to cool specific areas more effectively. Thank you for helping us reduce energy waste!
Trash Disposal: Please use the provided trash containers and dispose of all waste in securely closed plastic bags. For more details, refer to the condo portal. Do not leave trash in common areas to help maintain a clean and pleasant environment for all guests and residents.
BBQ Grills: Charcoal or gas grills are not permitted in any area on any property.
Cleaning Services: The cleaning crew takes care of all cleaning, including dishes, bedding, towels, floors, kitchen, and bathroom. Turnaround time between guests is less than 4 hours, so we appreciate your consideration in keeping the space tidy. Additional cleanings can be arranged during your stay for an extra fee. Please contact us in advance to schedule.
No Smoking or Open Flames: Smoking or vaping is prohibited anywhere on the premises. Open flame devices, including candles, lighters, incense, and lanterns, are not allowed. The use of illegal drugs is prohibited anywhere on the premises.
Alcohol: No alcohol consumption is allowed in common areas or around pools, and public intoxication is prohibited. This is a family-friendly community, and fines or evictions may be imposed for violations.
Visitor Policy: This is a family-friendly complex. Unauthorized visitors are not permitted. All visitors must present a photo ID and be registered with security 2-4 hours in advance. Not all properties allow day visitors, so please message the host in advance.
Sports Equipment: Bicycles, scooters, skateboards, surfboards, and large inflatables are prohibited in the pool area and hallways.
Clothing and Towels: Do not hang clothes, towels, or other garments on the patio of the property or on railings. Remove sand before entering the house by using the outdoor shower.
Toilet Paper: Do not flush toilet paper or any paper products down the toilet. Use the waste bin provided in each bathroom.
Parties: Parties are not allowed. Day visitors are welcome but must not exceed the total guest count for the property as indicated on the property listing. Not all properties allow day visitors so please message host in advance.
Insect Prevention: Keep doors and windows closed to prevent insects from entering the home from the surrounding rainforest. While we take thorough cleaning measures and the property undergoes regular fumigation, we cannot be held responsible for insects that enter after check-in.
Lost/Damaged Items: Any lost or damaged items from the house inventory will be charged according to the price list provided in the House Manual (e.g., towels, sheets, beach chairs, furniture).
Security Enforcement: Security guards will regularly patrol the grounds to enforce these rules. Failure to comply may result in fines, imposed by local authorities according to condo regulations. Treating security staff unfairly will not be tolerated and will result in a fine or eviction from the property resulting in loss of reservation funds.
Quiet Hours:
Monday to Sunday, 9:00 PM to 8:00 AM
Pool Hours:
Monday to Sunday, 8:00 AM to 9:00 PM
Pool Regulations:
Do not leave personal items in the pool area.
Games and Diving: Group games, diving, and jumping into the pool are prohibited.
Pool Furniture: chairs or loungers must not be moved or reserved.
Food and Drinks: Glass containers, alcoholic beverages, smoking, and vaping are not allowed in or around the pool or common areas. Food is permitted near the pool, with non-alcoholic beverages required to be in transparent containers. Do not leave any trash near the pool area. Infractions may result in fines.
Rough play, violent jumping, and physical activities that threaten safety are prohibited.
There is no lifeguard on duty—guests swim at their own risk. The property will not assume any liability for accidents.
Appropriate and decent swimwear is required, respecting the family-friendly nature of the facilities.
Shower before entering and after using the pool.
Minors must always be accompanied by an adult. Special pool diapers must be used for younger children.
Running around the pool is prohibited.
Large inflatables are not permitted. Only small, infant-safe inflatables that do not disturb other guests are allowed.
7. Reservation Deposit and Payment
The total amount due for the reservation is determined by the booking platform based on the selected dates, the rental rate, and applicable fees collected at the time the reservation was made.
8. Cancellation
Cancellation terms may vary depending on the booking platform and the type of reservation selected.
Airbnb Reservations (Moderate Policy):
For Airbnb bookings, the property adheres to Airbnb’s Moderate cancellation policy. Guests who cancel less than 5 days before the scheduled arrival date, or who depart early during their stay, will receive a 50% refund for unused nights, plus a refund for one additional night. For full details, please refer to Airbnb’s official policy: Airbnb Moderate Cancellation Policy.
Other Booking Platforms:
For all other platforms, cancellations must be made at least 7 days prior to the scheduled check-in date to receive a full refund. Cancellations made within 7 days of arrival are not eligible for partial refunds.
Non-Refundable Rate Plans:
Please note, non-refundable reservations are not eligible for any refund under any circumstances. All funds paid for such bookings will be forfeited upon cancellation, regardless of platform or timing.
We highly recommend reviewing the specific cancellation policy on the platform through which you booked before confirming your reservation.
9. Cleaning
A cleaning fee will be charged to the Guest. Daily housekeeping services are not included. The Guest is responsible for maintaining the Property's cleanliness and reporting any unsafe conditions. Additional cleanings can be arranged during your stay for a fee.
10. Furnishings
Any loss or damage to the Property or furnishings beyond normal wear and tear will be charged to the Guest.
11. Mechanical Failures
The Owner attempts to properly maintain the Property but cannot guarantee against mechanical failures. The Guest agrees to report any inoperative equipment to the Owner immediately.
12. Acts of Weather
The Owner will not be liable for any failure or delay in fulfilling obligations due to circumstances beyond their control, including weather-related events. Weather conditions are not grounds for reservation refunds.
13. Limitation on Liability
The Owner is not responsible for any accidents, injuries, or illness that occur to any member of the Rental Party or the Guest's visitors while in the Property or on the Property. The Owner is not responsible for the loss of personal belongings. Guest agrees to maintain security by keeping the property locked when not present.
14. Indemnification
The Guest will indemnify and hold harmless the Owner from any and all expenses, costs, damages, suits, actions, or liabilities whatsoever arising from or related to any and all loss of or damage to personal property, injury or death resulting from the use or occupancy of the Property or the failure of any member of Rental Party or the Guest's visitors to observe the Rules and restrictions set forth in this agreement.
15. Violation of Agreement
If the Guest or any member of the Rental Party breaches any terms of this Agreement, the Owner reserves the right to evict the Guest and the Rental Party from the Property. In such cases, the Guest will forfeit reservation amount based on the moderate cancellation policy. Additionally, fines imposed by the property’s security team will be the Guest’s responsibility and may be charged to your reservation or paid in cash by the guest at any time during the stay.
16. Governing Law
This Agreement will be governed by the laws of the Costa Rica. Any dispute arising from this Agreement shall be resolved through mediation. If the dispute cannot be resolved through mediation, then the dispute will be resolved through binding arbitration.
17. Acceptance of the Agreement
By placing your reservation, you accept these terms and conditions